Features
- Reply templates
- Guest ticket without log in
- Sorting tickets
- Bulk ticket reply
- On-the-go response
- Priority management
- See activity logs
- Performance report
- Internal notes
- Unlimited support agents
- Unlimited tickets
- Customize email notification
- Product-based agents
- Custom fields
- Advanced filtering
- Reply via Slack and Telegram
- Create ticket with email
- Workflow automation